Manage or be managed

instant messaging sites
Image by Will Lion via Flickr

Read Alex Pang’s piece on contemplative computing – courtesy of this article from ReadWriteWeb.  Fits in with much of the discussion taking place across lots of enterprises – is IM, social networking, blogging contributing very much to the business?  Surely IM (now often including video) is just another distraction to people who should be getting on with ‘the task at hand’.

As an individual consultant and researcher I am constantly required to manage the distractions – notwithstanding that were there no distractions there would be no interaction and no work.  The debate reminds me of something about 10 years ago – we should not let the team have internet access because they will waster their time surfing.  We seem to have moved on from this because, thankfully, in many cases the web has become a way fo doing work, communicating, researching, whatever.

I don’t think the answer has changed.  You have to work out what you are trying to do and figure out how to use the available resources.  If you expect to gain from online interaction then you need to recognise that it is a two way street – you will need to be active (or at least be responsive) in order to gain.  When you need to work in a quiet, non distracted mode, you need to make yourself unavailable.

Business has changed.  It’s not just the desk based personnel who are being bombarded by distractions.  Smartphones mean that anyone can be online at any time.  Education in the workplace has not caught up – people need training, awareness and guidance on tools which they can use to assist them in managing the online world rather than being managed by the online world.

 

 

 

Enhanced by Zemanta