I guess it’s challenging for all of us who have worked for the last 25 years. In my final year in Trinity College Dublin I was writing Assembler for the Motorola 68000 chip. The Mac was about to burst on the scene. Since then I have worked in a Professional Service Firm, my own IT consulting business and with a number of start up businesses.
Many of us have come to think of the business entity as the key business unit – be it a company, a group of companies, a sole trader, a partnership. And businesses do business with other businesses – ordering, buying, selling, etc. And each business operates to a set of standards – standards to meet their own expectations and those of their customers. Many of the standards are driven, underpinned or enforced by external agencies e.g. State, Professional bodies, Insurerers, regulators.
The web has had all sorts of impacts on business – the emergence of online B2B abd B2C, major reengineering of processes and business themselves, globalisation on a par not expected.
And now the web is throwing new opportunities and challenges at all of us. In fact one can only wonder if we had had this web 10 years ago what types of businesses would have been built over the last 10 years? Which businesses would never have existed?
Even back in 1984 in TCD we were collaborating – as we worked in a group of three students to design our basic computer. We also collaborated on the cricket field as we set traps for opposition batsmen. And we collaborated in preparing for exams – through sharing of lecture notes, etc.
But what we are witnessing now is a series of developments – Social networking, Semantic web, the cloud – which when combined mean that those who do not collaborate risk being eliminated. We have often discussed the importance of knowledge management within the organisation – even between partner organisations. However the tools beginning to emerge now promise to facilitate collaboration and knowledge management on a scale previously unimagined – right across the globe, the web and time. ultimately traditional business practices and structures must be transformed to enable society to benefit from what’s beginning to happen.