Dion Hinchcliffe, in his recent blog Enterprise 2.0 industry matures as businesses grapple with its potential, captures the essence of much of the change – and the associated issues – involving web 2.0. Interesting commentary – we have the IT department led web 2.0 initiatives and we have the ‘bottom up’ approach weherby user communities initiate use of web 2.0 products. Doubtless (1) this will lead to some of the usual interaction between IT and users; (2) will also raise some interesting questions about prefered software solutions and vendors in organisations.
In his most recent blog entry Michael Indinopulos See blog entry gives four clear examples of the use of wikis in a business environment. The Wiki offers to potential, when properly implemented, championed and supported, to revolutionise Knowledge Management.
The wiki provides the opportunity to promote knowledge management. But are our senior executives ready to participate in this web 2.0 enabled environment? email has, to some extent, made people more available (though it may be argued that a certain amount of hiding has been facilitated) e.g. the junior staffer may directly email the CEO. However the wiki involves a more collaborative and more public exchange of information/ opinion. In order to promote this use of the technology senior management must set the right tone – encouraging participation at all levels of the organisation.
We’ve been listening to politicians and academics promoting the knowledge economy – the opportunity for Ireland as a knowledge economy, rather the imperative for Ireland to succeed as a knowledge economy. Latest references I heard were extracts from the Green Party Conference today.
The web is offering all of us fantastic opportunities to embrace the concept of the ‘knowledge economy’. The development of technologies including wikis, blogs, tagging – all facilitate greater learning and sharing of information. Web 2.0 provides the opportunity to reengineer and accelerate knowledge management.
The recent AIIM survey indicates quite a low level awareness and understanding of web 2.0 across a broad, international population http://www.aiim.org/viewpdfa.asp?ID=34508.
It would be interesting to research the level of understanding and penetration of web2.0 in Irish business, education and community life.
Interesting pitch from Andrew McAfee today recession technology proposing that perhaps a slowing US economy actually provides an opportunity for greater penetration of web 2.0 in business – does not necessitate major captial outlay and may benefit from some time being available whcih was not previously available.